Privacy Policy

VantaInsights ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit vantainsights.com or purchase our products and services.

Information We Collect

Account and Purchase Information:

• ✓Name and email address
• ✓Billing address
• ✓Payment information (processed securely by Stripe; we do not store credit card numbers)
• ✓Company name (if provided)

Usage Data:

• ✓IP address, browser type, device type
• ✓Pages visited and time spent
• ✓Referring website and date/time of visits

How We Use Your Information

• ✓Process purchases and deliver reports
• ✓Send order confirmations and receipts
• ✓Respond to support requests
• ✓Improve our service and report quality
• ✓Send marketing communications (with your consent)
• ✓Comply with legal obligations

We do not sell your personal information to third parties.

Service Providers

We use trusted third-party service providers:

Cookies

We use cookies to improve your experience:

• ✓Essential cookies: Required for authentication and site functionality
• ✓Analytics cookies: Help us understand how visitors use our site
• ✓Preference cookies: Remember your settings and choices

You can control cookies through your browser settings, and opt out of Google Analytics with Google's opt-out add-on.

Data Retention

You can request deletion of your data at any time.

Security

We implement appropriate security measures including SSL/TLS encryption for data in transit, encrypted storage for sensitive data, access controls, and secure payment processing through PCI-compliant providers. However, no method of transmission over the Internet is 100% secure.

Your Rights

All Users:

• ✓Access the personal data we hold about you
• ✓Request correction of inaccurate data
• ✓Request deletion of your data
• ✓Opt out of marketing communications

EEA/UK Residents (GDPR):

• ✓Data portability — receive your data in a structured, machine-readable format
• ✓Restrict processing — limit how we use your data
• ✓Object to processing based on legitimate interests
• ✓Withdraw consent at any time
• ✓Lodge a complaint with your local data protection authority

California Residents (CCPA):

• ✓Know what personal information we collect and how it's used
• ✓Request deletion of personal information
• ✓Opt out of the sale of personal information (we do not sell your data)
• ✓Non-discrimination for exercising your rights

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States. For transfers from the EEA/UK, we rely on Standard Contractual Clauses (SCCs) and service providers' participation in recognized data protection frameworks.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. We will notify registered users of significant changes via email and update the "Last Updated" date above.

Contact Us

Privacy inquiries: privacy@vantainsights.com
General inquiries: support@vantainsights.com