General Merchandise Stores
NAICS 452: General merchandise stores — Walmart, Costco, dollar stores, and department store trends in U.S. retail.
Industry at a Glance
Sector-wide aggregates across all businesses classified under NAICS 452 (2017 classification frame). For specific sub-industries within this sector, see the individual reports below.
In NAICS 2022 this is part of 455, “General Merchandise Retailers”, which is broader.
Industry Overview
General merchandise stores (NAICS 452) are retail establishments selling goods across multiple product categories — clothing, household items, electronics, groceries — where no single category exceeds 50% of sales. The subsector generated over $850 billion in annual revenue as of 2023, anchored by Walmart, Target, Costco Wholesale, and Dollar General. Walmart alone operates approximately 4,700 U.S. locations and accounts for roughly half of subsector revenue.
The warehouse club format, dominated by Costco (over 600 U.S. locations) and Sam's Club (roughly 600 locations), continues to gain share through membership-fee models that produce high-margin recurring revenue while selling merchandise at near-cost. Dollar stores represent the fastest-growing store count segment: Dollar General surpassed 19,000 U.S. locations by 2024, expanding aggressively in rural and low-income areas that traditional department stores and supercenters underserve. By contrast, traditional department stores have contracted sharply — Macy's announced plans to close 150 locations by 2026 and rebrand 350 stores under its small-format strategy. Regulatory attention has increased around dollar store safety, with OSHA issuing repeated citations to Dollar Tree and Family Dollar for blocked emergency exits and hazardous storage practices, particularly at distribution centers in the Southeast.
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Industry Trends
Dollar General's rural expansion strategy targets towns under 20,000 population where no Walmart exists within 15 miles, adding approximately 800 net new stores per year and reshaping retail access in underserved areas.
Costco's membership renewal rate exceeds 92% in the U.S. and Canada, and the company has begun expanding into e-commerce grocery delivery through a partnership with Instacart while maintaining its warehouse-only model for general merchandise.
Macy's small-format 'Market by Macy's' and Nordstrom Local concepts represent department store attempts to shrink footprints from 150,000+ square feet to under 15,000, shifting inventory to fulfillment centers and focusing on services.
OSHA enforcement actions against Dollar Tree and Family Dollar intensified after a 2022 rat infestation forced closure of a West Memphis, Arkansas distribution center, leading to recalls affecting 400+ stores across the Southeast.
Retail media networks operated by Walmart Connect and Target's Roundel platform now generate billions in high-margin advertising revenue, fundamentally altering the profit structure of general merchandise retailing.
Specialty Reports Available on Request
3 specialty industriesavailable on request▾
Industry Groups
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Frequently Asked Questions
What is NAICS 452? ▾
Why are traditional department stores shrinking while warehouse clubs grow? ▾
How do dollar stores affect rural retail access in the United States? ▾
What are retail media networks and why do they matter for general merchandise stores? ▾
What labor and safety regulations most affect general merchandise stores? ▾
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