NAICS 8111

Automotive Repair & Maintenance

Automotive repair and maintenance industry overview. Learn about NAICS 8111 services, market trends, workforce dynamics, and business operations in vehicle repair.

Industry at a Glance

Sector-wide aggregates across all businesses classified under NAICS 8111 (2017 classification frame). For specific sub-industries within this sector, see the individual reports below.

Employment
992K
US Census CBP · 2023 · NAICS 2017
Establishments
170K
US Census CBP · 2023 · NAICS 2017
Annual Payroll
$48.7B
US Census CBP · 2023 · NAICS 2017
Avg Annual Wage
$49,123
Derived from US Census CBP · 2023 · NAICS 2017
Market Size
$158.0B
US Census Economic Census · 2022 · NAICS 2017

Industry Overview

The automotive repair and maintenance industry encompasses businesses that provide repair, maintenance, and diagnostic services for motor vehicles, including passenger cars, trucks, and vans. This industry group includes general automotive repair shops, specialized service facilities (such as transmission repair, muffler shops, and tire retailers offering services), oil change services, and vehicle inspection stations. As a critical component of the transportation infrastructure, this industry supports vehicle longevity and safety while generating significant economic activity through parts sales, labor services, and equipment use. The sector is characterized by a mix of independent operators, regional chains, and national franchise networks, serving both individual consumers and fleet operators with varying service needs and price points.

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Industry Trends

01

Increasing adoption of advanced diagnostic technology and computer-based repair systems as modern vehicles become more electronically complex, requiring shops to invest in updated equipment and technician training.

02

Growing demand for preventive maintenance services and extended service plans as vehicle owners seek to maximize vehicle lifespan and manage repair costs more predictably.

03

Rising technician workforce challenges driven by aging workforce demographics and competition from other skilled trades, leading shops to invest in apprenticeship programs and competitive compensation.

04

Expansion of express service offerings and digital convenience features such as online booking, mobile apps, and transparent pricing to meet consumer expectations for faster, more transparent service experiences.

05

Consolidation trend among independent repair shops as larger regional and national operators acquire smaller establishments to achieve operational efficiencies and expanded service capabilities.

Available Reports

2 industry reports available for purchase under Automotive Repair & Maintenance.

Frequently Asked Questions

What is NAICS 8111? ▾
NAICS 8111 is the classification for automotive repair and maintenance establishments that provide services such as general repair, maintenance, transmission repair, tire sales with services, oil changes, and vehicle inspections. This industry group includes independent repair shops, franchise operations, and specialized service facilities serving motor vehicle owners.
What types of businesses are included in automotive repair and maintenance? ▾
The industry includes general automotive repair shops offering a full range of services, specialized facilities focusing on specific systems (transmission, brakes, mufflers), quick-service locations providing oil changes and tire services, manufacturer-authorized dealership service departments, and vehicle inspection stations. Businesses range from single-owner operations to multi-location regional and national chains.
How does the shift toward electric vehicles affect this industry? ▾
Electric vehicle adoption is reshaping the industry by reducing demand for traditional engine and transmission services while creating new opportunities in battery diagnostics, electric motor repairs, and high-voltage system maintenance. Repair shops are adapting by investing in specialized training, certification programs, and equipment to service EV-specific components and systems.
What are the primary revenue sources in automotive repair and maintenance? ▾
Revenue derives from labor charges for diagnostic and repair services, parts sales and markups, specialized service packages (such as transmission rebuilds or collision-related work), fluid and filter replacements, and maintenance service contracts. Labor typically represents 40-60% of revenue with parts sales comprising the remainder, varying by shop type and specialization.
What certifications and qualifications do technicians need? ▾
Most positions require a high school diploma or equivalent, with many employers preferring candidates who have completed automotive technician programs at vocational schools or community colleges. Industry-recognized certifications such as ASE (Automotive Service Excellence) credentials are highly valued and often required for advancement, while specialized work may require manufacturer-specific training and certifications.

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