NAICS 81

Other Services (Except Public Administration)

NAICS 81 Other Services: personal care, repair, funeral services, and civic organizations outside traditional industry sectors.

Industry at a Glance

Sector-wide aggregates across all businesses classified under NAICS 81 (2017 classification frame). For specific sub-industries within this sector, see the individual reports below.

Employment
5.6M
US Census CBP · 2023 · NAICS 2017
Establishments
808K
US Census CBP · 2023 · NAICS 2017
Annual Payroll
$244.3B
US Census CBP · 2023 · NAICS 2017
Avg Annual Wage
$43,492
Derived from US Census CBP · 2023 · NAICS 2017
Market Size
$720.9B
US Census Economic Census · 2022 · NAICS 2017
gdp share
2.1%
BEA GDP-by-Industry · 2025 · NAICS 2017
value added
$649.4B
BEA GDP-by-Industry · 2025 · NAICS 2017

Industry Overview

NAICS 81 covers a residual but economically substantial category: personal services, repair and maintenance, religious and civic organizations, and private households employing domestic workers. The sector is defined by what it is not — services that do not fit neatly into healthcare, retail, hospitality, or professional services — yet it employs millions of workers and supports the daily functioning of households and communities across every U.S. state.

Personal care services form the most visible subsector. Hair salons, barbershops, nail salons, and skin care establishments operate in nearly every ZIP code, with franchise systems like Great Clips, Sport Clips, and European Wax Center building national footprints alongside independent operators. State cosmetology licensing boards regulate practitioner credentials, with requirements varying from 1,000 to 2,300 training hours depending on the state — California and New York impose some of the most extensive requirements. The funeral services subsector is increasingly consolidated, with Service Corporation International (SCI) and Park Lawn Corporation operating hundreds of funeral homes and cemeteries, while the FTC's Funeral Rule mandates itemized pricing disclosures to consumers.

Repair and maintenance services — automotive, appliance, electronics, and equipment repair — operate in a market shaped by product durability and manufacturer warranty structures. The automotive aftermarket is anchored by chains like Meineke and Midas, though independent shops still capture the majority of repair volume. Right-to-repair legislation, advancing in states like Massachusetts and Colorado, is shifting the regulatory landscape by requiring manufacturers to provide diagnostic tools and parts to independent repair shops. Religious, civic, and professional membership organizations — including entities like the Rotary Club, YMCA, and local chambers of commerce — round out the sector, operating primarily as nonprofits under IRS 501(c) designations.

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Industry Trends

01

Right-to-repair legislation is advancing through state legislatures — Massachusetts passed the first automotive right-to-repair ballot initiative in 2012, and Colorado enacted broader electronics repair access in 2023 — forcing manufacturers to provide diagnostic data, tools, and parts to independent repair shops.

FTC

Funeral industry consolidation under Service Corporation International and private equity buyers is shifting pricing dynamics in a sector historically dominated by family-owned establishments, with the FTC considering updates to the Funeral Rule for the first time since 1984.

03

State cosmetology deregulation efforts, led by organizations like the Institute for Justice, are challenging training hour requirements that critics argue function as barriers to entry — Utah, Arizona, and several other states have reduced required hours or created specialty licenses for natural hairstyling.

NAICS

The pet services subsector — grooming, boarding, daycare — is growing faster than most other NAICS 81 segments, driven by elevated pet ownership rates post-pandemic and consumer willingness to spend on premium pet care, with franchise brands like Camp Bow Wow and Dogtopia expanding nationally.

05

Automotive repair shops face a structural shift as electric vehicle adoption grows, reducing demand for engine, transmission, and exhaust system work while creating new specialization requirements in battery systems, high-voltage electronics, and manufacturer-specific diagnostic software.

Specialty Reports Available on Request

49 specialty industriesavailable on request
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General Automotive Repair
811111View →
Automotive Exhaust System Repair
811112View →
Automotive Transmission Repair
811113View →
Other Automotive Mechanical & Electrical Repair & Maintenance
811118View →
Automotive Body, Paint, & Interior Repair & Maintenance
811121View →
Automotive Glass Replacement Shops
811122View →
Automotive Oil Change & Lubrication Shops
811191View →
Car Washes
811192Report →
All Other Automotive Repair & Maintenance
811198View →
Consumer Electronics Repair & Maintenance
811211View →
Computer & Office Machine Repair & Maintenance
811212View →
Communication Equipment Repair & Maintenance
811213View →
Other Electronic & Precision Equipment Repair & Maintenance
811219View →
Commercial & Industrial Machinery & Equipment (Except Automotive & Electronic) Repair & Maintenance
811310View →
Home & Garden Equipment Repair & Maintenance
811411View →
Appliance Repair & Maintenance
811412View →
Reupholstery & Furniture Repair
811420View →
Footwear & Leather Goods Repair
811430View →
Other Personal & Household Goods Repair & Maintenance
811490View →
Barber Shops
812111View →
Beauty Salons
812112View →
Nail Salons
812113View →
Diet & Weight Reducing Centers
812191View →
Other Personal Care Services
812199View →
Funeral Homes & Funeral Services
812210View →
Cemeteries & Crematories
812220View →
Coin-operated Laundries & Drycleaners
812310View →
Drycleaning & Laundry Services (Except Coin-operated)
812320View →
Linen Supply
812331View →
Industrial Launderers
812332View →
Pet Care (Except Veterinary) Services
812910View →
Photofinishing Laboratories (Except One-hour)
812921View →
One-hour Photofinishing
812922View →
Parking Lots & Garages
812930View →
All Other Personal Services
812990View →
Religious Organizations
813110View →
Grantmaking Foundations
813211View →
Voluntary Health Organizations
813212View →
Other Grantmaking & Giving Services
813219View →
Human Rights Organizations
813311View →
Environment, Conservation & Wildlife Organizations
813312View →
Other Social Advocacy Organizations
813319View →
Civic & Social Organizations
813410View →
Business Associations
813910View →
Professional Organizations
813920View →
Labor Unions & Similar Labor Organizations
813930View →
Political Organizations
813940View →
Other Similar Organizations (Except Business, Professional, Labor, & Political Organizations)
813990View →
Private Households
814110View →

Frequently Asked Questions

What is NAICS 81? ▾
NAICS 81 classifies Other Services (except Public Administration), a catch-all sector for service businesses not covered by other NAICS categories. It includes personal care services (salons, barbershops, spas), death care services (funeral homes, cemeteries, crematories), dry cleaning and laundry, repair and maintenance (automotive, appliance, electronics), religious organizations, civic and social associations, and private households employing domestic staff. The sector also covers organizations like labor unions, political organizations, and professional membership associations operating under IRS 501(c) tax-exempt status.
How is the funeral services industry regulated? ▾
The FTC's Funeral Rule, enacted in 1984, requires funeral homes to provide itemized price lists, allows consumers to purchase individual services without bundling, and prohibits misrepresentations about legal requirements for embalming or casket purchases. State funeral boards issue licenses for funeral directors and embalmers with varying education and apprenticeship requirements. Service Corporation International (SCI), the sector's largest operator, must also navigate state-level restrictions on pre-need funeral contract funding and cemetery trust requirements that vary by jurisdiction.
What licensing is required to work in personal care services? ▾
Every state requires cosmetologists, barbers, estheticians, and nail technicians to obtain licenses issued by state cosmetology or barber boards. Training hour requirements differ dramatically — Texas requires 1,500 hours for cosmetologists, while New York requires 1,000 hours, and some states have recently created specialty licenses with lower requirements for specific services like natural hairstyling. The CROWN Act, adopted by over 20 states, has also intersected with licensing by prohibiting discrimination based on natural hair texture in licensing evaluations and workplaces.
How does right-to-repair legislation affect NAICS 81 businesses? ▾
Right-to-repair laws require manufacturers to provide independent repair shops with the same diagnostic tools, manuals, and replacement parts available to authorized dealers. Massachusetts led with a 2012 automotive right-to-repair ballot measure, and Colorado passed broader electronics repair legislation in 2023. For NAICS 81 repair businesses, these laws directly expand the scope of work they can perform, particularly on newer vehicles and electronics with proprietary diagnostic systems. Opponents, including manufacturers like Apple and John Deere, argue the laws create security and liability concerns.
What is driving growth in the pet services industry? ▾
U.S. pet ownership surged during the pandemic and has remained elevated, with the American Pet Products Association reporting that over 65 percent of U.S. households own a pet. Spending on pet services — grooming, boarding, daycare, training — has grown faster than spending on pet food or veterinary care, driven by consumer humanization of pets and dual-income households needing daycare alternatives. Franchise brands like Camp Bow Wow and Dogtopia are expanding into suburban markets, while independent groomers compete on personalization and local reputation.

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