NAICS 8121

Personal Care Services

NAICS 8121 personal care services includes beauty salons, barber shops, nail salons, and grooming establishments serving consumer appearance and wellness needs.

Industry at a Glance

Sector-wide aggregates across all businesses classified under NAICS 8121 (2017 classification frame). For specific sub-industries within this sector, see the individual reports below.

Employment
765K
US Census CBP · 2023 · NAICS 2017
Establishments
161K
US Census CBP · 2023 · NAICS 2017
Annual Payroll
$23.4B
US Census CBP · 2023 · NAICS 2017
Avg Annual Wage
$30,547
Derived from US Census CBP · 2023 · NAICS 2017
Market Size
$54.8B
US Census Economic Census · 2022 · NAICS 2017

Industry Overview

Personal care services (NAICS 8121) encompasses establishments primarily engaged in providing personal care services to individuals, including beauty salons, barber shops, nail salons, and other grooming establishments. This industry group is a significant component of the consumer services economy, reflecting strong consumer demand for appearance-related services and personal wellness. The sector is characterized by a large number of small, independently-owned businesses, though regional and national chains have increasingly expanded their presence, and it remains highly dependent on discretionary consumer spending and local market conditions.

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Industry Trends

01

Growing consumer demand for specialized and niche personal care services, including organic and eco-friendly beauty treatments, has driven salon diversification and premium service offerings.

02

Increasing adoption of digital platforms for appointment scheduling, virtual consultations, and customer relationship management systems is improving operational efficiency and customer retention.

03

Rising focus on health and safety protocols, accelerated by pandemic-related concerns, has become a standard competitive differentiator with enhanced sanitation certifications and training.

04

Expansion of beauty and personal care franchises and salon chains is consolidating market share, though independent salons continue to maintain significant market presence through personalized service differentiation.

05

Growing demand for male grooming services and expansion of barbershop offerings beyond traditional haircuts reflects evolving consumer preferences and emerging market opportunities.

Available Reports

1 industry report available for purchase under Personal Care Services.

Frequently Asked Questions

What is NAICS 8121? ▾
NAICS 8121 is the classification for personal care services, which includes establishments such as beauty salons, barber shops, nail salons, hair removal services, tanning salons, and similar personal grooming establishments. These businesses provide direct-to-consumer personal care services focused on appearance and grooming needs. The industry excludes medical or therapeutic services provided by licensed healthcare practitioners.
What are the main types of businesses in personal care services? ▾
The primary business types include traditional full-service beauty salons offering haircuts and styling, specialized nail salons focusing on manicures and pedicures, barbershops providing men's grooming services, esthetician studios offering skincare and facials, waxing and hair removal centers, and tanning salons. Many salons operate as multi-service establishments combining several of these offerings, while others specialize in specific services or clientele.
How do licensing and regulations affect this industry? ▾
Personal care service providers are subject to state and local licensing requirements that vary significantly by jurisdiction and service type. Cosmetologists, barbers, and estheticians typically require state licensure with specific training hour requirements and examination passage. Salons must comply with health and safety regulations, sanitation standards, and local zoning laws, which create operational compliance costs and barriers to entry for new businesses.
What challenges does the personal care services industry face? ▾
Key challenges include high operational costs for rent and supplies, significant workforce turnover and training requirements, intense local competition, sensitivity to economic cycles affecting discretionary spending, and regulatory complexity across different jurisdictions. Additionally, the industry faces challenges from increasing labor costs, managing independent contractor versus employee classifications, and adapting to changing consumer preferences and digital transformation.
How is technology transforming personal care services? ▾
Technology adoption includes online booking platforms and mobile apps for appointment scheduling, point-of-sale systems and customer management software, virtual consultations, social media marketing, and digital payment processing. Emerging technologies also include beauty visualization tools, inventory management systems, and staff management platforms. However, many smaller establishments have been slower to adopt these technologies due to cost and technical expertise barriers.

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